Privacy Policy
BlackSolstice Technologies · Effective [EFFECTIVE DATE] · Last updated [DATE]
The short version
- Kindava records nothing until you say its name.
- Your conversations are kept so it can remember you, and for no other purpose.
- We do not sell your data, share it for advertising, or give it to data brokers.
- Nobody but you can read your conversations — not family members you share the device with, and not our own staff.
- You can erase all of it yourself, at any time, in about thirty seconds.
Conversations are covered separately
What you say to Kindava is often about how you are feeling, sleeping or coping. We treat all of it as health data, which Washington law covers under its own rules. That is set out in full in the Consumer Health Data Privacy Policy, which is a separate document because the law requires it to be one.
This policy covers everything else.
What else we hold
| What | Why | Where |
|---|---|---|
| Your email address | To sign you in, and so somebody can share a device with you | Supabase, who handle sign-in, and our own server |
| Your password | To sign you in | Supabase, stored hashed. We never see it. |
| Which devices you have set up | So the app knows which Kindava is yours | Our server |
| Who you have shared a device with | To honour and let you review that sharing | Our server |
| When a device last reached us, and what firmware it runs | To tell whether it is working and to send it updates | Our server |
| A record of your consent | So we can show what you agreed to and when | Our server |
What we do not do
- No advertising. There are no adverts in Kindava and no advertising identifiers.
- No analytics or tracking on this website. No cookies are set, because none are needed.
- No selling. Not to data brokers, not to insurers, not to anybody.
- No profiling for anyone else's benefit. Kindava builds a picture of you so it can talk to you, and that picture goes nowhere else.
Who can see what
If you share your Kindava with a family member, they can see that it is working and roughly when it was last used — "yesterday", "three days ago". Never the conversations, never a topic, never a mood. Sharing is something you grant and can withdraw at any moment; nobody can request access to your device.
Our own support staff can see device health and firmware across all devices. They cannot read conversations on any screen. That is enforced by the server, not by what the software chooses to display.
Erasing everything
In the app, or on this website. It removes your conversations, the summary Kindava wrote about you, your profile, your consent record, your devices and your sign-in. It cannot be undone, and we do not keep a copy.
Your device keeps working afterwards. It simply will not know you any more.
Children
Kindava is not intended for anyone under 18 and we do not knowingly collect data from children.
Changes
If we change this policy we will email you and post a notice on this website.
Contact
privacy@kindava.ai ·
BlackSolstice Technologies, 1545 N Texas Street, Ste 201, Fairfield, CA 94533
(707) 240-6353
